Since its inception, Sia Partners has been developing a policy of research and publication. Our team decodes weak and strong signals in the news, meet with various experts, and carry out quantitative and prospective studies, and more. Our research gives us a strong knowledge of the needs of our clients and allows us to better anticipate their future needs.

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A guide to excel at customer experience

Who is this guide for? 

Whether you are a CEO, an innovation project manager or director, a director of communication, a ...

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The Real Uberisation

Like a tsunami, the concept of uberisation has spread to all parts of society to showcase the phenomenon against intermedi...

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Contact Center Optimization

In recent years, the Contact Center has evolved from being a cost center to a potential source of revenue generation. It f...

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Museum 2.0

We are living in a borderless world, with a free flow of information and people; we are seamlessly shifting between real a...

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Delivering A Delightful Customer Service In B2B.

Regardless of the client’s profile, customer service excellence delivery is a rising focus in B2B organizations as custome...

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Le principali linee evolutive della minaccia di tipo ransomworm

L’attacco Ransomworm soprannominato dalla security community WannaCry, ha rappresentato per molte Organizzazioni un chiaro...

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