[{"command":"insert","method":"html","selector":"#head_info","data":"\u003Ch2 class=\u0022offer-title\u0022\u003EOptimized Customer Service\u003C\/h2\u003E\n \u003Cdiv class=\u0022intro\u0022\u003EWe leverage our expertise in customer relationships to create industrialized and personalized customer services, enabled by optimized operating models, in order to alleviate attrition and effectively meet customers\u2019 needs in real time.\r\n\u003C\/div\u003E","settings":null},{"command":"insert","method":"html","selector":"#offer_list","data":"\u003Ch3 class=\u0022title\u0022\u003EOur offers\u003C\/h3\u003E\n \u003Cdiv class=\u0022sectors_depth\u0022\u003E\n \u003Cdiv class=\u0022ct_expertises\u0022\u003E\n \u003Cdiv class=\u0022large\u0022\u003E\n \u003Cul class=\u0022list_expertises\u0022\u003E\n \u003Cli\u003E\u003Cdiv class=\u0022item_expertise\u0022\u003E\n \u003Cdiv class=\u0022ct_title\u0022\u003E\n \u003Cp class=\u0022bloc_title-small\u0022\u003E\n Generative AI for CRM: Marketing, Sales, Customer Service\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_description\u0022\u003E\n \u003Cp class=\u0022desc_expertise\u0022\u003E\n \tIncrease the number of customer requests resolved by bots and reduce the workload in your Customer Relations Centers. Automatically design personalized marketing content and sales offers to maximize opportunities and conversion rates.\n\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_link\u0022\u003E\n \u003Ca class=\u0022button\u0022 href=\u0022\/en\/our-capabilities\/generative-ai-crm-marketing-sales-customer-service\u0022 title=\u0022Read more\u0022\u003E\n Read more\u003Cspan class=\u0022link-arrow-slash\u0022\u003E\u003C\/span\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n\u003C\/li\u003E\u003Cli\u003E\u003Cdiv class=\u0022item_expertise\u0022\u003E\n \u003Cdiv class=\u0022ct_title\u0022\u003E\n \u003Cp class=\u0022bloc_title-small\u0022\u003E\n Omnichannel telephony and contact center with AI\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_description\u0022\u003E\n \u003Cp class=\u0022desc_expertise\u0022\u003E\n \tHow do you choose an omnichannel telephony or contact center tool? What innovative, AI-based features do these solutions offer? How can a modern call center tool, integrated with digital channels, improve operational efficiency and customer experience?\n\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_link\u0022\u003E\n \u003Ca class=\u0022button\u0022 href=\u0022\/en\/our-capabilities\/omnichannel-telephony-and-contact-center-with-ai\u0022 title=\u0022Read more\u0022\u003E\n Read more\u003Cspan class=\u0022link-arrow-slash\u0022\u003E\u003C\/span\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n\u003C\/li\u003E\u003Cli\u003E\u003Cdiv class=\u0022item_expertise\u0022\u003E\n \u003Cdiv class=\u0022ct_title\u0022\u003E\n \u003Cp class=\u0022bloc_title-small\u0022\u003E\n Claim Bot for insurers\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_description\u0022\u003E\n \u003Cp class=\u0022desc_expertise\u0022\u003E\n \tImprove user experience and Claim operator experience in Auto against Auto glass breakages by providing a chatbot to help with the declaration of a broken glass claim\u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\n\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_link\u0022\u003E\n \u003Ca class=\u0022button\u0022 href=\u0022\/en\/our-capabilities\/claim-bot-insurers\u0022 title=\u0022Read more\u0022\u003E\n Read more\u003Cspan class=\u0022link-arrow-slash\u0022\u003E\u003C\/span\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n\u003C\/li\u003E\u003Cli\u003E\u003Cdiv class=\u0022item_expertise\u0022\u003E\n \u003Cdiv class=\u0022ct_title\u0022\u003E\n \u003Cp class=\u0022bloc_title-small\u0022\u003E\n How we implement a profitable and qualitative outsourcing strategy \n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_description\u0022\u003E\n \u003Cp class=\u0022desc_expertise\u0022\u003E\n \tWe help our clients build a cost-effective and qualitative outsourcing strategy in line with their strategic priorities, in order to create an optimized outsourcing model with the appropriate activities and service providers. \u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\n\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_link\u0022\u003E\n \u003Ca class=\u0022button\u0022 href=\u0022\/en\/our-capabilities\/how-we-implement-a-profitable-and-qualitative-outsourcing-strategy\u0022 title=\u0022Read more\u0022\u003E\n Read more\u003Cspan class=\u0022link-arrow-slash\u0022\u003E\u003C\/span\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n\u003C\/li\u003E\u003Cli\u003E\u003Cdiv class=\u0022item_expertise\u0022\u003E\n \u003Cdiv class=\u0022ct_title\u0022\u003E\n \u003Cp class=\u0022bloc_title-small\u0022\u003E\n How We Target Operational Excellence and Hypervision\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_description\u0022\u003E\n \u003Cp class=\u0022desc_expertise\u0022\u003E\n \tWe help you optimize your operating model by designing a competency model that responds to the issues highlighted by an augmented prediction model, and with a 360\u00b0 monitoring of your systems in real time. \u003Cbr \/\u003E\r\n\u003Cbr \/\u003E\r\n\n\n \u003C\/p\u003E\n \u003C\/div\u003E\n \u003Cdiv class=\u0022ct_link\u0022\u003E\n \u003Ca class=\u0022button\u0022 href=\u0022\/en\/our-capabilities\/how-we-target-operational-excellence-and-hypervision\u0022 title=\u0022Read more\u0022\u003E\n Read more\u003Cspan class=\u0022link-arrow-slash\u0022\u003E\u003C\/span\u003E\n \u003C\/a\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\n\u003C\/li\u003E\n \u003C\/ul\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E","settings":null}]