Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 6 minutes read
Trends & Opportunities: Business Outsourcing
The global market for Business Process Outsourcing (BPO) is expected to increase at a CAGR of 5.2% to reach $215.9B USD by 2026 [1]. Gartner predicts that 60% of finance and accounting outsourcing contacts will not be renewed by 2025, illustrating opportunity for BPO vendors [2].
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Article - 6 minutes read
IT Outsourcing Trends and Use Cases
How organizations are shifting IT processes to service providers and the subsequent impacts of outsourced labor.
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Article - 5 minutes read
Outsourcing For Cost Reduction & Risk Management
How organizations are outsourcing to service providers & the impacts of outsourced labor.
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Article - 6 minutes read
The challenge of organisational overwhelm – time to get a grip!
How you can better drive forward your transformation agenda.
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Article - 8 minutes read
Optimizing a Hybrid Work Environment for a Positive Employee Experience
Sia Partners shares 5 golden rules to maximize the employee experience and foster retention in a hybrid work environment.
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Article - 12 minutes read
Attraction and retention may no longer be sufficient
Surprisingly, the current crisis is not fundamentally changing the drivers of talent attraction and retention. However, it is plunging many sectors into a real war for talent.