Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 3 minutes read
Helping your workforce survive and thrive with flexible working
The response to COVID-19 is a prime example of Kotter's 'Burning Platform.' The global crisis presents a scenario many businesses and governments have never experienced before but need to adjust to.
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Article - 4 minutes read
AI & customer experience at the time of Covid-19
The Covid-19 is profoundly transforming consumption patterns and customer experience, understanding consumer expectations has never been more crucial.
Here's how AI will enable you to address customer experience issues for the future. -
Article - 4 minutes read
Putting your People First During Tough Times
The coronavirus pandemic has so many businesses facing tough times and needing to make difficult decisions. Here are some suggestions to help protect your relationship with your employees.
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Article - 1 minute read
Re-engage your workforce during uncertainty or transition
During this period of uncertainty, organisations are having to adapt at pace. Companies are pivoting their business models, re-prioritising projects, moving to a totally remote workforce and are having to furlough staff and make redundancies.
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Article - 5 minutes read
From solitary to solidarity: how to adapt to distance working
A completely new model for work organization
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Article - 1 minute read
5 ways to make your remote meetings more effective
For most of us, it's been nearly a couple of months now since we've been working remotely. It's easy to slip into bad habits when it comes to meetings... but when working remotely full-time this can hamper team effectiveness even more.