Publications

Article 12 Mar 2019 - 1 minute read

AI & Marketers, why do they need each other?

Companies are facing extraordinary complexity due to customers habits that have turned digital and so have the relationships between customers and companies in all industries; they are “Mobile First” today and will be “Mobile Only” tomorrow.

Article 30 Sep 2017 - 1 minute read

Delivering a delightful customer service in B2B

How and What.

Research and Report 30 May 2017 - 1 minute read

A guide to excel in customer experience

What if you really put your customer at the heart of your business?