Sia Partners’ 2024 Non-life digital customer…
Articles, research and insights.
Article - 9 minutes read
The high potential of second-hand software market
Why can we talk about a used software market? How are we able to measure the potential of the second-hand software market? What are the legal context in Europe and US?
Article - 3 minutes read
How to efficiently manage IBM software licenses
Interview with a Software Asset Manager dedicated to IBM Products
Article - 13 minutes read
IT Challenges of workplace mobility
In recent years, we have observed a tremendous increase in the number of mobile devices, smartphones, tablets, and the like.
Article - 9 minutes read
An overview of the Third Party maintenance alternative
The aim of this article is twofold:
To give a general overview of the nature and main features of software maintenance costs
To present the Third Party Maintenance alternative, its main providers and current clients
Article - 11 minutes read
Software as a Subscription, not as a Service
The rise of the subscription business model for software licenses, with differences and similarities compared to the Software as a Service delivery model.
Article - 4 minutes read
AI & customer experience at the time of Covid-19
The Covid-19 is profoundly transforming consumption patterns and customer experience, understanding consumer expectations has never been more crucial.
Here's how AI will enable you to address customer experience issues for the future.