Publications

Research and Report 12 Sep 2024 - 2 minutes read

Service Optimization in Luxury Organizations

Interested in learning more about how to strategize and deliver a world-class service model? Discover a curated solution geared towards improving the customer experience of any luxury brand.

Article 12 Jan 2018 - 5 minutes read

Digital Strategy 2018 - The Economist

In the face of Digitalization, the press is confronting many challenges: adapting to new ways of consuming information, meeting the expectations of a persistent readership, diversifying their sources of income, etc