Publications

Research and Report 11 Jan 2021 - 3 minutes read

The Future of Mobility Post-COVID-19

Leading global Mobility experts identified and assessed the key mobility trends pre-COVID-19 and determined their short term and long-term effects following the pandemic, as well as identifying potential challenges and business opportunities for players in the transportation sector.

Article 15 Jul 2020 - 11 minutes read

AI & Customer listening: is NPS outdated?

AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs

Article 04 Dec 2018 - 14 minutes read

What impact will low-cost long-haul traffic have on international airports?

Between the summers of 2017 and 2018, long-haul flights between Europe and New York operated by low-cost long-haul airline Norwegian have, for the first time, carried more passengers than those of traditional airline British Airways (1.67 million passengers for Norwegian).

Article 16 Nov 2018 - 12 minutes read

How will biometric technologies transform passenger experience at airports?

Air transport stakeholders face a key challenge: the industry forecasts a doubling of air passenger traffic over the next 20 years[1], which airport capacity will not be able to accommodate. At the same time, recent technological innovations have raised travelers’ expectations for a seamless, secure

Article 30 Oct 2018 - 8 minutes read

Lean Airport

To meet the steady growth of passenger traffic, there are 2 main solutions for airports: build new terminals
or improve existing ones.

Article 02 Sep 2018 - 13 minutes read

Study: privatization models for airport companies

The latest studies by the International Air Transport Association (IATA) project a doubling of air traffic by 2025. This growth is driven by the effects of the massive liberalization of the sector since the early 1990s, the growth of low-cost connections and the rapid growth of emerging markets.