Publications

Research and Report 11 Oct 2021 - 3 minutes read

Sia Partners 2021 International Mobile Banking Benchmark

A study on the current state of mobile banking in the EMEA, Asia and North-American regions and a peek into the future.

Research and Report 08 Jul 2021 - 1 minute read

Customer expectations of banking innovation in UAE and KSA

Sia Partners conducted a study with Happydemics to understand the uses, expectations and motivations of people with regard to subscribing to a bank in UAE and KSA.

Article 17 Feb 2021 - 6 minutes read

How Does the Digital Customer Journey Compare in the Insurance Sector

A Benchmark of the Digital Customer Journey in Insurance when using a Smartphone.

Research and Report 07 Oct 2020 - 1 minute read

Mobile Banking in the World

A study on the present state of mobile banking in the world, and a peek into the future

Article 15 Jul 2020 - 11 minutes read

AI & Customer listening: is NPS outdated?

AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs

Article 08 Jul 2020 - 9 minutes read

Driving Accuracy for Sanctions Screening

What is the key to test and measure the effectiveness of your Sanctions Screening system?