Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 4 minutes read
FPS: HKMA Driving Hong Kong To Smart Banking
To drive Hong Kong to a New Era of Smart Banking, both banks and Stored Value Facilities (SVF) operators can participate in the Faster Payment System, FPS, which supports the use of mobile phone numbers or email addresses for payments in HKD and RMB anytime and anywhere.
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Article - 5 minutes read
Mass affluent: a key market for retail banks
Fierce competition and low interest rates incite European retail and private banks to look for market innovations in order to acquire new market share and increase margins.
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Article - 5 minutes read
About PSD2 and APIs: opportunities and challenges
PSD2 regulation promises the advent of exiting new services around the current product offering of financial institutions and it strives to be the breakthrough of Open Banking.
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Article - 6 minutes read
Santander Outperforms European Peers Globally
Across Europe, banks are facing high competition, market uncertainty and low interest rates. Thus, European banks engage in more cost-cutting programmes. Even so, most banks saw less-than optimal results at the close of 2018. But one bank clearly outperformed its peers: Santander.
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Article - 9 minutes read
The new EU interchange fees regulation
Preceded by a long period of negotiations, the Interchange Fees Regulation entered into force on the 8th of June 2015 and will start resorting important effects as of December 2015.