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Publications
Articles, research and insights.
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Article - 8 minutes read
Exploring the context of data-driven customer journeys
At Sia Partners, we receive numerous questions involving customer journey management and more precise, the willingness to fully understand and execute this in a highly data-driven fashion.
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Article - 7 minutes read
IA and RPA Saga: Smart Solutions in Banking Customer Services
As part of the work around Artificial Intelligence (AI) and Robotic Process Automation (RPA) in retail banking, Sia Partners offers a saga of three articles offering thematic zooms on banking processes affected by AI and RPA: customer service, regulatory and pre-sales.
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Article - 12 minutes read
How AI is empowering actors in the football industry
The world we live in is becoming more complex. Information technology makes it possible to generate an unprecedented amount of data. The challenge today is to know how to benefit from it and the actors of the football industry have understood that.
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Article - 1 minute read
Artificial Intelligence and Asset Management
Artificial Intelligence has become an essential subject for all actors in Finance. This is particularly the case for the Wealth Management business lines.
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Article - 12 minutes read
Using Optimization in the container shipping industry
Optimization is mostly used to plan and implement organizations, another less known application is that it can also be very effective as a real-time decision making tool to recover from unpredictable disruptions. Here is an example with the container shipping industry.
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Article - 4 minutes read
Interpretable Machine Learning
How to understand Machine Learning models and make them more human interpretable ?