9 Essential Competencies for Leading Change

Articles, research and insights.
Article 5 minutes read
Building the AI-Powered, Human-Driven HR Organization
A Pragmatic Roadmap for Modernizing HR
Research and Report 2 minutes read
Gamification in Service Operations
This study explores how gamification—the use of game-design elements like points, challenges, and rewards—can be strategically applied to enhance customer experience, employee training, and operational efficiency in financial services and beyond.
Research and Report 2 minutes read
The Case for Floating Wind
This study provides an in-depth analysis of the potential and challenges associated with floating wind technology, focusing on technical, economic, and market perspectives.
Research and Report 2 minutes read
State of play of European Capacity Mechanisms
This study examines the evolving landscape of capacity mechanisms (CMs) across Europe, focusing on their role in ensuring energy security amidst significant changes in national energy mixes.
Article 2 minutes read
2025 Strategic Spending Shifts in Financial Services
Navigating Recessionary Fears, Deregulation & Political Risk
Research and Report 2 minutes read
What are the keys to high performing RDI ecosystems?
This study explores the key factors that contribute to high-performing research, development, and innovation (RDI) ecosystems, focusing on insights from the United States, Japan, France, and Singapore.