FPS: HKMA Driving Hong Kong To Smart Banking

The HKMA announced 7 initiatives to prepare Hong Kong to move into a new era of smart banking, FPS is one of them to be launched in late September 2018.

Nowadays, Digitalization and Streamlining Customer Payment Journey is a global trend in banking and payment market. There are rising aspirations and demands from customers, to handle the payment needs that increases every day. Hong Kong, in order to remain competitive against competitors, such as UK, Sweden & Singapore, aims to develop a 7 x 24 x 365 Same Day Payment Service as one of the 7 initiatives of Smart Banking, supported by its mature banking ecosystem and technology capabilities.

In order to fulfill the HKMA purpose of moving Hong Kong into Smart Banking Era, ultimate goals are set up for FPS as below:

• To provide a safe, efficient & widely accessible channel for bank customers to send & receive payment in Real-time.
• To provide full connectivity of Real-time transaction for the various types of operators, and positioning Hong Kong to become one of the few leading regions in the international arena.
• To liaise with common QR code standard (another initiative of Smart Banking, release timelines to be confirmed), in order to further encourage and facilitate mobile payments covering small and medium merchants.  
• To promote an enhanced user experience during online payment by adopting customer's mobile number or email address as account identifier

To achieve Faster Payments, the existing HKICL Platform has transformed from Daily Batch operations to Real-time services. Allowing different banks to submit payments at any time and responds to the payee bank immediately.

After such transformation, HKICL Payment Platform is now able to provides payment services in Real-time: receive payment instructions from Payer Bank at any time of the day; process payment immediately; and settle payment to Payee Bank immediately.

Banks in Hong Kong are expected to align with the new HKICL Faster Payment Model in order to achieve the requirement that inter-banks payments are to be processed within same day, maintain 7 x 24 x 365 (including non-business day / typhoon / black signal day) service. This include:

• Payer Bank will be able to submit the payment to ICL Core Transaction Service in Real-time, or Close-to-Real-time. ​In addition, ICL now provide Overlay Services that can handle payer’s mobile number / email address that had mapped against the account profile.
• Payee Bank will also be able to receive the payment’s settlement confirmation from ICL in Real-time, or Close-to-Real-time.

To achieve Faster Payments, Banks and SVF Service Providers are to enhance their payments capabilities, from previously Daily Overnight Batch, to Same Day Hourly Batches, ultimately reaches the True Real Time payment processing.

The FPS will facilitate both Personal-to-Personal service (P2P), as well as Personal-to-Merchant service (P2M).

P2P:

• Inter-bank Fund Transfer via different channels
• Inter-bank E-cheque Payment
• Ad-hoc On-Demand “Request-To-Pay”
• Phone / Email bonding to Account

P2M:

• Online Shopping & Registration
• SVF Instant Payment with Mobile Wallet
• Real Time Debit Bill Payment & Auto-Pay
• Digitalized Customer Payment Journey
• Real Time Electronic Payment Receipt

To implement FPS, we have identified multiple Challenges from Retail and Commercial Banking, across both Traditional and Digital Banking Channels, in order to handle the huge amount of transactions throughout the day, 7 x 24 x 365:

1. Payment Submission in Real-time: The payment submission to HKICL has to become digitalized.

2. Payment Confirmation in Real-time: The banks’ connectivity tool with the HKICL has to align with the new industry standards.

3. Internal Multi channel Process Payments in Real-time: Banks have to enhance the capability on both Traditional and Digital Banking Channels internally.

4. Internal Multi channel Settle Payments in Real-time: Banks have to enhance the capability internally, across multi channels, to settle and reflect the payments in Real-time.

5. New TOM Design & Implement: The operation from receiving customer payment instruction across multiple channels, addressing the payments with relevant customer account profiles, to submit the payments to ICL, are to be transformed into Real-time or Close-to-Real-time operation.