Benchmark on Belgian Banking App
Sia Partners Belgium has conducted a study on the Belgian Banking applications in order to evaluate them around two kind of criterion, functionalities and user experience. The overall ranking places Belfius at the top followed closely by KBC. Behind, in third position, stands BNP Paribas.
While some apps fare quite well and show their willingness to innovate, others still have hard time enjoying benefits of digitalization. Broadly speaking, Belgian traditional banks have to uplift their level before seeing competitors gain market share.
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