Sourcing evolutions, cross-channel distribution, new business lines and M&A involve major evolutions of the activity of retailers. To maintain a profitability already under pressure, they must adapt their commercial organization, supply chain models and distribution network.case study
Consumer Packaged Goods & Retail
Growing consumer requirements, volatility, stagnation or regression of markets, the rising cost of raw materials, increasing regulatory constraints, intense pressure from shareholders and news distribution channels and the emergence of new technology compel CPG & Retail companies to adapt their business models and strive for operational excellence.
Sia Partners assists its clients in coping with these transformations in order to improve their competitive advantage, flexibility, productivity and profitability through the following:
- Product offer optimisation
- Industrial and supply chain master plans
- Effectiveness of logistics operations
- Customer relationship management
- Omni-channel retailing
- Business process optimisation
Thanks to its extensive experience with both CPG companies and retailers, Sia Partners has developed a proven approach to optimizing the global stream in terms of marketing, supply chain, logistics and customer relationship issues.
Sia Partners has developed strong competencies in mass retail, specialised distribution, DIY, fashion, luxury and e-commerce. Sia Partners is also recognised as a leading consulting company by chief financial officers and human resource departments.
Implementing flexible and robust organisations to support business developments
Sia Partners was involved in the definition and implementation of a new supply chain master plan for a worldwide fashion retailer. The project included the definition of the logistics network, new procurement and distribution processes and rules to implement new services, improved service to customers and reduction of distribution costs.
Enhancing operational efficiency and customer experience
Improvement of cost reduction and customer experience are essential components of retail strategy. The emergence of new technologies seems to be a strong lever for sustaining such strategies but benefits and impacts have to be identified and measured before making decisions.case study
Sia Partners helped a large DIY retailer evaluate economic impacts and customer benefits related to the implementation of RFID technology in stores.
Our solid business process knowledge and cost model expertise enabled us to establish a clear vision of the main business stakes and a measurable transformation plan.
Supply chain competency model
The importance of skills management is demonstrated in the success of the supply chain, but it is not easily implemented in large, diversified and decentralized groups. As such, few companies have successfully designed and implemented such a model and incorporated it in a training approach to ensure its development.case study
Sia Partners assisted a large international luxury retail group in defining an efficient job and competency reference for the supply chain, both for HR and supply chain managers. This model allows a common supply chain vision to be shared, motivates employees, harmonises career management, encourages cross-subsidiary mobility, and facilitates training and recruitment.