Sia Partners 2024 Sustainability Customer Journey…
Articles, research and insights.
Article - 11 minutes read
Software as a Subscription, not as a Service
The rise of the subscription business model for software licenses, with differences and similarities compared to the Software as a Service delivery model.
Article - 4 minutes read
AI & customer experience at the time of Covid-19
The Covid-19 is profoundly transforming consumption patterns and customer experience, understanding consumer expectations has never been more crucial.
Here's how AI will enable you to address customer experience issues for the future.
Article - 5 minutes read
About PSD2 and APIs: opportunities and challenges
PSD2 regulation promises the advent of exiting new services around the current product offering of financial institutions and it strives to be the breakthrough of Open Banking.
Article - 8 minutes read
Dynamic Personal Pricing Modeling in Insurance
A new client base, increased competition from new entrants and the evolving emergence of new technologies ensure that incumbent insurers need to rethink their traditional pricing strategies.
Article - 1 minute read
5 ways to make your remote meetings more effective
For most of us, it's been nearly a couple of months now since we've been working remotely. It's easy to slip into bad habits when it comes to meetings... but when working remotely full-time this can hamper team effectiveness even more.
Article - 1 minute read
Cybersecurity in the context of COVID-19
Businesses need to move quickly to ensure they protect against cyber threats as COVID-19 redefines how organizations operate around the globe