Sia Partners 2024 Sustainability Customer Journey…
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Articles, research and insights.
Article - 6 minutes read
Update on 5G Liquidity Reporting Requirements and Framework
The Board of Governors of the Federal Reserve System published the final instructions for its FR 2052 reporting requirements.
Article - 3 minutes read
AI and new digital platforms
How to integrate Datascience into operational practices? The interest of digital platforms in data oriented communities !
Article - 8 minutes read
Blockchain: integrate CSR into the value of final products
Can we imagine a virtuous economic paradigm in which social and environmental externalities are integrated into the value of the final product ?
Article - 7 minutes read
Leveraging location intelligence for day-cares
Collecting and exploiting quantitative data to define strategic areas for day-care openings
Article - 8 minutes read
Exploring the context of data-driven customer journeys
At Sia Partners, we receive numerous questions involving customer journey management and more precise, the willingness to fully understand and execute this in a highly data-driven fashion.
Article - 7 minutes read
IA and RPA Saga: Smart Solutions in Banking Customer Services
As part of the work around Artificial Intelligence (AI) and Robotic Process Automation (RPA) in retail banking, Sia Partners offers a saga of three articles offering thematic zooms on banking processes affected by AI and RPA: customer service, regulatory and pre-sales.