Agentforce, the GenAI Agent by Salesforce
GenAI Development & Industrialization
We are leaders in GenAI Development and Industrialization, shaping AI solutions and optimizing their deployment for industrial applications.
Approach
Our approach to GenAI development is twofold, offering clients flexibility and tailored solutions to meet their specific needs:
Deploy GenAI Use Cases with SiaGPT
We leverage SiaGPT, our on-demand SaaS product, to accelerate GenAI projects. SiaGPT provides an information extractor and prompt engine, operating seamlessly across vast volumes of documents. Clients can easily prototype GenAI use cases by uploading documents, selecting the best LLM (Large Language Model) suited to their needs, and leveraging optimized, pre-built prompts and assistants. This streamlined process enables rapid experimentation and validation of GenAI concepts before moving to full-scale deployment.
Custom GenAI Solutions Development
For clients requiring bespoke GenAI solutions, our team of NLP (Natural Language Processing) data scientists specializes in creating tailored solutions covering a broad spectrum of use cases. Drawing on our robust knowledge of GenAI Architecture, including techniques such as RAG (Retrieval-Augmented Generation), Prompt Engineering, Fine-tuning, and QLoRA (Query Learning Rate Adaptation), we develop custom solutions for document search, customer support, first-drafting documents, coding assistance, and more. By understanding the unique requirements and objectives of each client, we ensure that our custom GenAI solutions are precisely aligned with their needs and deliver maximum impact.
Use cases
Our GenAI Development and Industrialization expertise enabled us to automate service agreement generation for an Energy Player, optimizing contract creation. Leveraging our advanced Generative AI tool, SiaGPT, we developed a model tailored to extract our client's business knowledge from contracts and produce customized service agreements efficiently. Through fine-tuning and training on relevant data, our solution streamlined contract management, reducing manual effort and enhancing operational efficiency.
We provided a digital assistant for streamlined research, article gathering and analysis to experts at a cosmetics company. Incorporating an advanced Large Language Model (LLM), our solution collected and ranked relevant articles from multiple online publishers via API integration. Additionally, we implemented a chatbot interface for seamless expert interaction, accelerating research workflows and enhancing decision-making.
We automated book editing tasks for a Publishing Player, focusing on enhancing accessibility in books, and SEO. Our solutions included automated descriptions of informative images for accessibility, automatic keyword extraction for improved SEO, and AI-generated metadata for enhanced web referencing. Through these initiatives, we empowered the client to increase book discoverability and maximize impact in the digital landscape.