HR in 2025: Shaping the Future
Platform Engineering
We design and implement robust, scalable, and efficient cloud infrastructures to build, deploy, and run Digital Solutions.
Approach
In the rapidly evolving landscape of AI and Generative AI, Platform Engineering is the backbone that enables efficient development, deployment, and scaling of cutting-edge digital solutions.
By combining deep technical expertise with a client-centric approach, our Platform Engineering teams play a pivotal role in driving the success of versatile data-driven initiatives by selecting and implementing the appropriate platform model based on project requirements, integrating specialized Data, AI, and GenAI tooling and frameworks for resource-intensive training and inference workloads.
Their mission is to deliver cutting-edge capabilities to empower both our internal analytics teams and our clients, to focus on innovation, enabling them to stay at the forefront of technological advancements
We support our clients through two primary models:
Platform as a Service (PaaS) and bespoke platforms. Our PaaS offering relies on Heka.ai core architecture and runs on major cloud providers. It delivers a comprehensive environment for building and running applications without managing the underlying infrastructure. Our clients can leverage our framework and services tailored for AI workloads, streamlining the entire development lifecycle from coding to deployment.
On the other hand, our bespoke platform offering includes designing and building custom infrastructure tailored to the specific requirements of an organization's Data, AI, and Generative AI initiatives. In this approach, we adapt cloud architecture principles, containerization technologies, orchestration tools, and automation pipelines to match each customer’s IT framework (multi/hybrid cloud, sovereignty, resource intensity, etc.) and use cases (business workload segmentation, compliance, etc.).
Regardless of the chosen model, cloud-native practices are essential for delivering modern platform capabilities efficiently and reliably. Continuous Integration and Continuous Deployment (CI/CD) processes ensure seamless integration of code changes and automated deployment, enabling rapid iteration and faster time-to-market.
Infrastructure as Code (IaC) and GitOps, a paradigm that leverages Git as a single source of truth for declarative infrastructure management, empowers teams to manage and version control their entire system configuration, fostering collaboration and enabling consistent, reproducible environment provisioning.
Site Reliability Engineering (SRE) principles ensure the high availability, resilience, performance, and scalability of the whole ecosystem, platform, and digital solutions alike, enabling proactive monitoring, incident response, and capacity planning to match Service Level Agreements/Objectives.
Use cases
Our AI Platform revolutionized operational efficiency for a major Manufacturing Player by seamlessly integrating Smart Alarming and Maintenance services. Engineered to cater specifically to manufacturing environments, our platform not only identifies potential issues before they escalate but also orchestrates predictive maintenance schedules, thereby minimizing downtime and optimizing productivity. By harnessing the power of AI, our solution empowers our client to proactively manage their assets, ensuring uninterrupted operations and maximizing overall equipment effectiveness.
Designed to address the unique challenges of the energy sector, our Demand Forecasting & Techno-Economic Optimization platform delivers unparalleled insights for hybrid renewable plants. By amalgamating advanced forecasting algorithms with techno-economic optimization models, our platform enables our client to accurately anticipate demand fluctuations while optimizing the use of Solar, Wind, and Energy Storage Systems. This holistic approach not only enhances operational efficiency but also facilitates strategic decision-making, empowering our client to navigate the complexities of the renewable energy landscape with confidence.
Our innovative "Leakage-as-a-service" Platform redefines utility service offerings for Telecommunications Players by harnessing the potential of smart meter data. By leveraging cutting-edge analytics and predictive modeling, our platform enables utility companies to identify and mitigate leaks in their infrastructure, proactively. Beyond leak detection, our platform extends utility services to utility clients, providing a comprehensive suite of offerings tailored to their specific needs. Through our platform, Telecommunications Players can not only enhance operational efficiency, but also foster stronger customer relationships, driving value across the entire ecosystem.