Agentforce, the GenAI Agent by Salesforce
Organization, Transformation & Operating Model
Co-creating agile operating models fosters innovation and resilience in a dynamic landscape.
Approach
In today's data-driven world, organizations must continuously adapt and evolve to stay ahead of the curve. Our approach to Organization, Transformation & Operating Model design is centered around enabling this agility and resilience. We collaborate closely with your leadership team to assess your current organization, identify areas for improvement, and co-create a future-ready operating model that aligns with your strategic objectives. Whether it's streamlining processes, redefining roles and responsibilities, or fostering a culture of innovation, we provide tailored solutions that drive meaningful change and position your organization for long-term success in the digital age.
Use cases
Support was provided to all stakeholders including Operations & Technology, Information Technology, and business units to achieve the goal of deploying AI solutions across 500 industrial sites. This involved defining the deployment process and assessing the workload required for industrializing deployment. Additionally, establishing a structured governance framework through the formation of a committee, drafting a RACI matrix, and leading project and deployment committees are essential steps in overseeing and coordinating the implementation process.
The benchmarking framework entails several sequential steps to provide comprehensive evaluation and feedback. It begins with the establishment of a structured benchmarking framework, defining the parameters and objectives. Following this, panelists are actively sought out and interviews are conducted to gather diverse insights and perspectives. Subsequently, the information collected undergoes thorough analysis to identify key trends, strengths, and areas for improvement. Finally, the results are formalized into a comprehensive report, and personalized feedback is provided to each participant, facilitating understanding and fostering continuous improvement.