Sia Partners 2024 Sustainability Customer Journey…
![shopping mall](/sites/default/files/styles/thumbnail_260x140_/public/magazine/cover_picture/2024-08/iStock-182408547%20%281%29.jpg?itok=Eksxdt4J)
Carrying out a detailed study allows Sia Partners to aid public actors in determining the current role of their head office (activity lead, architect, inspector, service provider).
This then leads us to ask the following questions: is this role in line with the strategy? If not, which direction should head office take? And finally, how should they go about reaching this goal?