Agentforce, the GenAI Agent by Salesforce
Sia Partners supports players in the transport, logistics and airline industry, as well as the tourism and culture industry, with a variety of business expertise: customer experience, loyalty, digital transformation, pricing and revenue management, operational excellence and sustainable development.
Designing Next-Generation Innovative Airports
To meet current development challenges, airports are focusing their strategies on specific topics (biometrics, UAM, digital services, AI, etc.) that we are already supporting our current clients with.
Innovation
We have an in-depth knowledge of the start-up ecosystem and the development capacities of Data Science tools which allows us to help you with innovation issues (roadmap definition, large group / start-up relationship, implementing innovative solutions).
Operations (Lean Airports, Security, Safety…)
Aviation players are putting more and more effort into ensuring a positive customer experience. In this context, Sia Partners supports its customers in the implementation of Lean Management. The goal is to meet this challenge by optimizing the use of human and material resources.
Data strategy
Sia Partners has established a proven methodology to support airline players in meeting the challenges of data management. In this context, we can help you define your data management strategy, but also implement the identified projects.
Sustainability
Sia Partners helps airlines and airports meet the challenge of the ecological transition. We do this by helping them design and monitor projects which allow them to reconcile economic development, and environmental and societal responsibility.
Customer Experience & Loyalty
Sia Partners supports customers in defining and implementing their customer experience strategies, customer engagement models, streamlining of passenger journeys, and the digitalization of their loyalty programs.
E-commerce and Digital Marketplace
Both airlines and airports strongly need to diversify their sources of income. Sia Partners helps its customers in the air travel industry to define and implement their e-commerce platforms or digital marketplaces.
Travel Retail
Travel Retail is a key strategic growth driver and serves as a showcase for airports. Sia Partners can accompany you to meet its double challenge: improving the passenger journey from end to end and encouraging clients to consume at the airport.