Agentforce, the GenAI Agent by Salesforce
Our catalogue of training courses for professionals.
This course is composed of 5 different modules that will be covered across 3 days. It will take you through the principles of strategy definition and formulation; you will learn how to identify your current challenges and how to translate them into an actionable strategy. Then you will learn how to translate your strategy using the strategy maps methodology as a key tool, which will immerse you in the world of performance management, looking beyond the Balanced Scorecard as a tool, and helping you to use it as a comprehensive management framework.
Defining the Metaverse, Exploring Market Opportunities, Metaverse Use Cases (Market Specific), Metaverse Challenges, Brainstorming Sessions in Virtual Reality, Concrete Application: wallet & avatar creation, and more.
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Helps individuals and organisations generate revenue from data through various means such as selling or licensing data, creating value-added services or using data to inform business decisions.
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Helps organisations in dealing with change and presents change management models for organisations to understand how employees react and plan for their resulting support requirements. If the organisation can manage the change process well, the change will feel progressive and beneficial. It will also make important improvements and thus secure a better future.
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Sales training programs are beneficial to sales teams. They provide a way to improve sales skills and increase productivity. They train sales representatives to work effectively with customers and prospects and help them develop new skills to help grow their businesses.
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Workers need to be resilient to cope and bounce back from challenging situations. Resilience is critical at the workplace as employees can better manage work-related stress and handle challenges with an open mind.
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Lean is a methodology that can be applied to all disciplines of work to increase business efficiency, agility, and visibility. Lean is about aligning your organisation's skills, talents, resources, processes, and strategy with the needs of your customers. Finding this alignment allows organisations to be lightweight and nimble – allowing them to quickly respond to changes in the market and ensure sustainability.
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The Future Foresight Certification is a comprehensive program that leverages a suite of cutting-edge methodological tools used for horizon scanning, creative thinking, idea generation, trend analysis, uncertainty tracking, weak signals detection, disruption alerts and scenario planning. Level 1 covers the basics of future foresight, including the key premises and principles and main schools of thought. Level 2 covers the end-to-end foresight process using the S4 Futures framework; Scoping, Scanning, Scenarios and Strategy. Level 3 guides you to achieve the highest standard supported by personal mentoring sessions. The certification process helps you develop a skillset to build foresight capabilities by challenging current assumptions and balancing analytical, intuitive, and creative mindsets. The focus is on viewing challenges as growth opportunities and prioritizing evidence-based future foresight.
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Our Innovation Management Certification program offers four levels of certification (Associate, Master, Manager and Leader). It will help you understand innovation breakthroughs, as well as how to build & deliver business concepts or services. Moreover, it gives you the tools and skills required to make innovation happen. The program is certified by the Global Innovation Management Institute (GIMI). Upon successful completion of the course & assessment, you will receive the prestigious GIMI certification.
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Artificial intelligence (AI) is a disruptive trend with the potential to impact future businesses and societies, this course will reveal the latest knowledge in AI, its possible applications to a variety of business (and government ) sectors and its potential fit to your strategies. Furthermore, we will apply AI concepts to practical cases which you replicate in your current businesses or departments. The questions are, What is AI? How will it impact your business/sector? How can your organisation take full advantage of AI?
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Data is the ‘new currency’ in the global economy. In this workshop, executives will learn “what data is telling us about their businesses”. In this age anything we do generates data, whether you make a phone call, use your card for payment, book a ticket, or even use social media. Tons of data are being stored and analysed to get better insights into customer behaviour. Today, data analytics is no longer just an experimental tool. In this workshop, we will present the benefits of data analytics and how organisations can derive real value from it.
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Digitalization is a global trend. The impact that the digital revolution has brought about on businesses cannot be underestimated. Senior executives and managers, regardless of the sector that they work in, should be fully prepared to adjust their strategies and operations to make the most of this trend. This training course aims to provide you with the elements of understanding the following major questions: How can a digital transformation impact your firm’s business model? Why should you embrace digital transformation? What are the benefits of such an evolution?
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In today’s complex business environment, the number of projects managers are responsible for successfully completing, whether directly or indirectly, at a given point in time, is steadily increasing. Every manager is usually directly or indirectly responsible for the successful completion of several projects at any given point in time. However, the skills required to manage a variety of projects, allocate resources efficiently and effectively among them, and decide which ones require prioritisation or are at risk, are often not available. This training course approaches Project Management from a strategic and program level and enables managers to lead several projects to completion, identify, and resolve risks, delays, and team issues
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Research in cognitive sciences and neuroscience brings to light fundamental insights that organizations need to take on board. This new ‘lens’ leads to greater knowledge and understanding of how leaders can positively impact the way they work with people and lead teams, leveraging leadership behaviours and team dynamics, significantly improving the performance of organizations. Building on an innovative neuroscience-based framework, managers will leverage a ‘brain-based’ approach and use evidence-based neuroscience with applications to business. Such aspects as decision-making, bias and choice, planning and managing change, understanding social influence, team dynamics and emotional regulation techniques will be covered among others.
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