Sia Partners 2024 Sustainability Customer Journey…
![shopping mall](/sites/default/files/styles/thumbnail_260x140_/public/magazine/cover_picture/2024-08/iStock-182408547%20%281%29.jpg?itok=Eksxdt4J)
The development of ecommerce and the strong growth of local businesses have particular impact on urban logistics: the last kilometer is now a major concern: specific delivery schedules, customer absences, traffic problems or high costs.